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The warranty period begins on the date of purchase by the original customer (invoice date). The warranty is transferred if the warranty holder sells the product to another end user.
Repair of the product and replacement services do not extend the warranty period. Consumables and wear materials are excluded from the warranty.
Requirements and assertion
The prerequisite for a warranty claim is a defect or malfunction that no longer allows the intended use of the product or disproportionately restricts it.
Claims under this warranty must be made by notifying Dr. Sellmair NanoElektroTechnik GmbH in writing no later than 14 days after the defect occurred.
Dr. Sellmair
NanoElektroTechnik GmbH
Kepserstrasse 37
85356 Freising
Phone: +49 (0)8161 989 0780
E-mail: kontakt@lifepo.de
To process a warranty claim, a written description of the defect and proof of purchase (invoice with the purchase date) are required. The product must be sent to the warranty provider for inspection. Please ensure that the product or its components are securely packaged to avoid transport damage.
The return of the tested or repaired product within Germany is at the guarantor's expense. For returns outside Germany, the transport costs must be borne by the warranty holder.
Warranty
A warranty is limited to the maximum value of the original purchase price. The manufacturer's liability under this warranty is limited to the replacement, repair, or reimbursement of the product. The choice of replacement, repair, or reimbursement is at the discretion of the guarantor. If a defective product is no longer in the product range, the guarantor reserves the right to replace it with a technically equivalent product from the current product range.
A product or its parts replaced under a guarantee become the property of the guarantor upon provision of the guarantee.
Further claims, in particular for compensation for direct or indirect damages caused by the defect in the device, for costs incurred through removal and installation or for lost profits, are excluded unless liability is mandatory by law.
Warranty exclusions
The manufacturer’s warranty does not cover damage, defects and malfunctions caused by:
- Failure to follow the operating instructions
- force majeure (e.g. lightning, power surges, storms, floods, fire)
- normal wear and tear
- mechanical impact such as falling or deformation
- improper use
- incorrect installation, configuration, commissioning or operation
- Malfunction of other connected devices
- Failure to observe safety precautions
- unauthorized modifications, programming or repairs
Place of performance and jurisdiction
This guarantee is governed by German law. The place of performance for obligations arising from this guarantee is Munich, Germany.To the extent permissible, the place of jurisdiction is Munich, Germany.